![]() ![]() If your services have been disconnected for non-payment of your bill, you must contact our office either by phone or in person to pay all charges due. Note: If you choose to pay your bill using our 24/7 self-service payment kiosk, there will be a convenience fee ($1.95 Credit/Debit Card / $1.95 eCheck) charged by the third party vendor who processes these payments. The kiosk does not give change if paying with cash, so the balance remaining after payments are made will be a credit on the account. You will have the option to print a receipt, or have it sent via email or SMS text. The Utilities Payment Kiosk, located in front of the Municipal Building on Broad Street, accepts payments 24/7 using cash, credit card, debit card, or eCheck. Due to traffic flow, the drive thru window does not accept credit / debit card payments.Īcceptable Forms of Payment: Cash, Check, Money Order Kiosk The Utilities Drive Thru, located behind the Municipal Building on 12th Street, accepts payments Monday through Friday, 8 a.m. to 5 p.m., Eastern.Īcceptable Forms of Payment: Cash, Check, Credit / Debit Card, Money Order Drive Thru The $70.00 reconnection fee is paid in advance of turning water services back on.The Utilities Lobby accepts payments Monday through Friday, 8 a.m. Services will be restored when the total balance and the reconnection fee has been paid in full. Your balance or past due balance must be paid by the 20th of the month or your water service will be disconnected without further notice. Disconnected Water Service for Delinquency On the 21st day you will automatically be charged a late fee of $10.00 There is no grace period. Water bills are due when received and if not paid by the 20th of the month, they are delinquent. by the required date to avoid having your service disconnected. Payments will need to be made in person at City Hall located at 220 N. ![]() In addition to the amount due, a $25.00 returned check fee will also be required. If your bank returns your check for non-sufficient funds, you will need to remit payment in the form of cash, cashier’s check, money order or credit card*. Pay by mail (DO NOT MAIL delinquent payments: bring them into City Hall to avoid service being discontinued and additional late fees.) Payment Typesĭiscover, MasterCard, VISA, Debit Card with the VISA or MasterCard logo, American Express, or E-check. (DO NOT drop delinquent payments in the depositories, they will not be received in time to avoid service shut-off and penalties.) The approved depository is located in front of City Hall. Drop off current payment at approved depository. Pay in person at City Hall, located at 220 N. It is the customer’s responsibility to keep this information updated prior to the due date. As the program automatically withdraws the amount, customers who use direct payment need to plan for the amount of the bill to be different each month and also for a higher bill for the summer months. Note: Water bills do vary seasonally and generally go up in the summer months or due to changes in the fees charged. ![]() You can also sign up for email notifications alerting you when you have a new bill or past due balance. If you choose this method of payment, you can access your bill here and register your account to make a one-time payment, schedule future payments, and set up a credit or debit card for reoccurring payments. Automatic payment withdraws the amount due on your monthly water bill from your credit or debit card each month. ![]()
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